It Pays to be Nice to Those Seeking Ageless Beauty

As I look at that headline, I realize it could be taken many ways. However here, I’m referring to a belief I just has confirmed. It’s something I try my best to do every day: to be nice to everyone who contacts our website even when they’re angry or mistaken or even rude.

Don't worry, I wouldn’t share the rude ones ;-)

Nancy wrote very politely about returning something she bought from “Ageless Beauty”.

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I recently bought a Galvanic Spa, received it 7/24 and started using it on the 26th. It is August 1st; I have already used up the first box of gels and have seen absolutely no improvement whatsoever :-(

I would like to return it and get a refund on this product.

Can you tell me what I need to do? Unfortunately I'm a little crunched for time, so at your earliest convenience, I do hope you can let me know.

Thank you very much,
Nancy

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Hi Nancy,

You have contacted the website, Ageless Beauty. We are an online resource for anti-aging information. We don't retail any products.

You need to contact the company you bought the Galvanic Spa from (e.g. Amazon, Skinstore.com).

Good luck.

Regards,
Jean

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hmmm, sorry, I guess I'm confused. I will contact Amazon.
I had gotten an email concerning my shipment from: Ageless Beauty @ marketplace.amazon.com.

I see now that the name is similar, but I need to go to Marketplace.amazon.com

When I was on your website, I read several things ... very awesome work you've done!!
Totally impressed.

I will be going back and reading more on your website. I can see lots of hard work has gone into it.

Have a great day and thanks for replying so promptly

Nancy

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See, it always pays to be nice ;-)

Tags: letters to the editor, contact us, anti-aging advice, anti-aging tips, Ageless Beauty, anti-aging website, anti-aging skincare, good customer service